What does corporate social responsibility (CSR) involve?

Corporate social responsibility (CSR) is fundamentally about a company's commitment to conducting business in an ethical manner, taking into account its impact on society and the environment. This includes a variety of actions such as ensuring fair labor practices, reducing carbon footprints, giving back to the community, and engaging in philanthropy. By focusing on ethical business conduct and contributing positively to the community, companies can enhance their reputation, foster consumer trust, and sustain long-term growth.

In contrast to the other options, maximizing profits at any cost implies a disregard for ethical considerations or social obligations. Minimizing employee engagement suggests a lack of investment in the workforce, which can lead to lower morale and productivity. Reducing product features can damage customer satisfaction and does not align with the goals of CSR, which emphasize quality and social responsibility over merely cutting costs. The essence of CSR lies in balancing profit-making with a dedication to positive social impact.